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Managed Hosting Takes on the Bad Guys

Even in this day and age, many people who use the Internet for making financial transactions still experience a small stir of unease in the back of their mind as they upload crucial personal information, such as credit card numbers and bank details.  Each time they click on “pay now” they may unconsciously bite their lip at the issues that could result.

Because security is such a vital issue in Internet use, and because time and advancing technology have also armed the phisher, the hacker, the identity thief and other online bad guys, companies know they must have strong security policies and excellent practises in place to protect their customers and keep their confidence.  They know what the result would be if a hacker accessed their data and customers discovered personal details had been stolen.  All types of sensitive information are stored online by businesses, whether it is financial information or data with privacy issues such as reserve prices or wholesale pricing, or information to do with the purchase of personal goods and services such as hair-loss remedies, incontinence products or pornography.  Customers rely on the company to keep these details secure.  So, increasingly, businesses tend to turn to their web hosting provider and their management options, whether the web hosting is fully managed, managed or self managed.

Most companies have neither the technical expertise, nor the resources, nor the inclination, to manage their own web hosting, leaving this to the hosting provider.  This provider has their websites and other online facilities on servers humming away in racks on his own site, where he can keep an eye on them and maintain them.  The provider is as aware of the threats as his customer – probably more so – and he is far better equipped in every way to combat them.  As a first line of defence he will certainly offer firewall facilities so that sensitive data can be kept in high-security protected layers that only the customer has access to.  He may also offer intrusion prevention systems using advance scanning systems and software programs, and protection against viruses, trojans, spyware and other threatening incursions.  He will almost certainly offer encryption services.  His systems will be state-of-the-art, because it is his business to see that they are, and his human resources will be experienced, fully qualified technicians with plenty of technical knowledge.  He will probably offer the customer a security consultation when the contract is being discussed, to identify his special needs and address them, with follow-up assessments to ensure the system is effective in blocking risks and security loopholes.

As well as addressing security, the hosting provider will perform regular backups, maintain and monitor the servers, ensure there are no compatibility issues, immediately sort out any server which goes offline, and, of course, protect against physical threats such as fire, floods and break-ins by old-fashioned burglars.  The reliability and expertise of the hosting provider in terms of these factors is vital in selecting the one to use, and pointers can usually be on blog sites and customer reviews.

Posted by admin on August 20th, 2011 :: Filed under Managed Hosting
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